Pro Prints Gear Marion reviews

1544272131

Michael Cain

google

Mr. Cain, I am sorry that you left the office unhappy. We believe there was a misunderstanding with pricing, and when our counter person tried to have someone verify their quote, you indicated that you did not have time to wait. We would be happy to discuss this further via phone. Please give us a call at your earliest convenience at 765-674-8627.

1544454157

1

Went in with six garments, wanting my small logo put on. Have worked with these folks for years. Given a cost of $405! For six small logos, small flags (1"). Wow! Took my stuff and left. Won't be back.

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Amy Corey Charlton

google

Amy we want every customer to be happy which is our goal for every customer. The jacket that actually caused an issue in screen print resulted in us switching the decoration process to embroidery which resulted in the price change. We are committed to do better next time with our communication. Please give us another shot. Regards, Steve Turner

1576182816

3

I've placed 2 separate orders. While I'm thrilled with the quality of workmanship. Neither of my orders were completed within the planned deadline. My last order which is mostly complete and I have most of my products a few items have not been completed by the Nov 6 or 8th deadline and the 2nd date I was given to have my items completed passed today 11-27-19. This was the second promised date of my second order. I was informed that the main item hadn't even been started yet. I'm a bit bothered by this being as I was supposed to have this order nearly 3 weeks ago and even the 2nd deadline was not met. I was asked to pay my order in full. I refused to do so because of the late first order. I agreed to pay half and when it came time to pay the second half the total changed. Thanks for the nice products but I believe I will look for someone that can at least come close to the deadline.

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Chris Burnham

google

4

Ordered a few things and have always been happy with both quality and price. Friendly worker's I'd recommend this place for your printing needs

1553543090

Deidre Lawrence

google

Thanks so much your feedback it is very important to our team. We are glad we could be a partner is your new store.

1553639492

5

My company in Houston needed graphics produced and installed at our new Indiana store. I'm so glad I found Pro Prints Gear. Their service was great and the cost was very competitive. I felt confident the job would be handled by skilled professionals, and it was. Despite challenging local weather Cliff and his team delivered the vision exactly. Thank you!

1653064830

Steve Babinski

google

1

We have had a rough time with our recent order. When I needed our senior plaques done they weren't ready. PPG's engraver got ingurued and nobody else was trained on the machines. They did come through with a last minute replacement with a promise of the original ones would be done in a few days. I called a week later and they said it would be done in a few days. Both times I was apologized to that nobody called me to let me know about delays, or updates,...and now my seniors will dispurse and go back home and I am left with the shipping of the plaques. I understand life interrupts and we just need to do the very best with what we got...but this has been an ongoing heart break. This is my most recent experience. I use PPG once or twice a year and although pricey, do a great job.